Privacy Policy

All personal data you submit will be controlled by Mearns & Gill. Mearns & Gill complies fully with the EU General Data Protection Regulation ("GDPR" ) (as amended or superseded). Mearns & Gill will only process personal data in accordance with the applicable rules and this privacy policy.

If at any time you wish for us to delete your personal data from our files, please contact us in writing at the postal or e-mail address below.

By post:

Mearns & Gill, 7 Carden Place, Aberdeen, AB10 1PP

By e-mail:

info@mearns-gill.com

Collecting your data

We collect your data from the following activities:

• A request for information
• Data collected
• Name
• Contact information including address, employer, phone number and email address
• Demographic information such as postcode, preferences and interests

In the event that you submit your personal details by telephone, please note that we may monitor your call for one or more of the following purposes:

• To provide evidence of your order or transaction with us
• To ensure that we comply with relevant regulatory procedures
• To see that quality standards or targets are being met
• To secure the effective operation of our telecommunications system

Using your data

Any information that you choose to provide us with will be used to personalise and improve our customer service operations. All information is collected and stored in a secure manner and is used strictly in relation to this policy and your stated preferences. Mearns & Gill shall not be responsible or liable for loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of any information to us. In addition, under the law, we must cooperate fully with any law enforcement agency should a situation arise where our information about customers could be of assistance.

From time to time, Mearns & Gill may introduce new products and services to our customers that may require modifications to this policy. We reserve the right to modify this policy at any time by notifying our customers, via the Privacy section of the website, of a new or revised policy. These modifications will only apply to personal data that you then provide to us after the date of the modification.

Contact preferences

As a Mearns & Gill customer, we may also use your contact information to inform you of other products or services we think might interest you if you have given us appropriate permission. However, if you do not wish to be contacted for promotional purposes, you can "opt-out" when Mearns & Gill collects your information. You may also unsubscribe from email marketing activity at any time, using the “unsubscribe” link at the bottom of the email. Alternatively, you can update or correct your personal or business information relating to your account by contacting us by post or e-mail.

Please note that your contact preferences only apply to Mearns & Gill contacting you for marketing purposes. We may still need to communicate with you regarding the usability of your home or critical messages relating to your service. These communications may include service messages, critical notices or legally mandated notices.

Transparency

In the future, we may make changes to our privacy policies or practices. If we make material changes regarding personal information, we will update our statement and post a notice on the Contact Us section of the website 30 days before the changes take effect.